ABOUT US

We are a 24x7 Bus. Process Outsourcing - Inbound, Tech Support & Sales - Custom BPO Solutions

WELCOME

SG Contact Center is an onshore BPO solutions provider that handles inbound and outbound programs from and with a focus on Omni Channel and is a top rated customer service provider with a focus on ensuring your business is provided with World Class Customer Service.

Initially launched in April 30th 2018, SG Contact Center is quickly growing to become one of the most recognized and respected names in the industry, operating out of our state-of-the-art 225+ seats facility located in Sunrise FL, USA. With our seasoned Senior Leadership Team and with our 75 years of combined experience World Wide within the Contact Center Industry, we are here to handle your business as it was our own.


OUR MISSION

Our business model is to provide our customers with innovative solutions that maximize added value and supports their strategic goals.

SG Contact Center as the leading provider of Contact Center and Business Process Outsourcing Solutions for US & around the world markets. We will achieve this through our commitment to our customers, employees, process improvement and latest technology on hand with our guiding principles of Customer Focus, Adaptability and Innovation.


OUR VISION

SG Contact Center is here to assist in expanding your business and to help take it to the next level. We are dedicated, hardworking and committed to you and your business. Our goal is to improve your company’s day-to-day operations by taking the responsibility and technicalities into our capable hands. We help you utilize every available resource in a globalized market to your advantage.

We are revolutionizing business operations through expert business practices to improve the internal processes of our clients’ businesses. Our skilled and experienced management team assist in streamlining your business processes making them more proficient and cost-effective.


CUSTOMER FOCUS

We build strong partnerships that are based on both integrity and results. We consider our customers our top priority.

Contact Us today to discover outsourcing that works for you.

What makes us the best?

Innovation

In today’s fast-changing world, SG Contact Center is constantly revamping and improving our methods and systems to help our clients come out on top.

Real People

The SG Contact Center team is hand selected and trained at the highest level to provide exclusive services with patience, professionalism and dedication.

Competence

There is nothing we can’t handle, including complex data entries that will save you valuable time and effort. With SG Contact Center, you are in good hands.

Success

At SG Contact Center, we guarantee a visible improvement to your bottom line. We delegate the time consuming tasks to our qualified teams, you’ll gain the valuable time to grow and improve your business.

Outsourcing with strategy that boost your business.

We're here to provide you with more information, our team is ready to answer all your quesitons.

International Contact Center Sites

USA
USA

13650 NW 8th Street, Suite 109
Sunrise, Florida, 33325

PHILIPPINES
PHILIPPINES

21 Emilio Aguinaldo Highway
Bacoor City, Cavite, Philippines

DOMINICAN REPUBLIC
DOMINICAN REPUBLIC

Villa Juana, Santo Domingo
República Dominicana